JEN MANILA BY SHANGRI-LA, Pasay – A Smart Stay in the City
About the Hotel
Rooms with Views
All guestrooms at JEN Manila by Shangri-La include laptop-friendly workspaces, air conditioning, free WiFi, and safes. Some rooms feature views of Manila Bay or the city. Suites have separate lounge areas, flat-screen TVs, and bathrooms with bathtubs and walk-in rainshowers. Club Lounge access includes free non-alcoholic beverages, daily breakfasts, and afternoon tea.
Dining Options
Kitsho serves authentic Japanese cuisine, including sushi, sashimi, and teppanyaki. Latitude offers daily-changing Asian and international buffets. Coffee.com provides light refreshments and workspace-friendly seating. The Lobby Lounge has cocktails, beers, and live entertainment. Windows by the Bay serves dinner with views of Manila Bay.
Leisure & Facilities
The hotel has an outdoor swimming pool (Paseo del Sol), a children's wading pool, and a fitness center. Guests can access the Club Lounge for complimentary drinks and snacks. The 19th-floor bar offers Manila Bay views alongside cocktails and light bites.
Location & Transport
JEN Manila is on Roxas Boulevard, 400 meters from the Cultural Center of the Philippines and World Trade Center. It's a 7-minute drive to Intramuros, the historic Spanish district. The NAIA Expressway provides direct airport access (10 km away). Nearby landmarks include SM Mall of Asia (one of the world's largest malls) and the Metropolitan Museum of Art (500 meters away).
Services & Events
The hotel has five meeting rooms with free WiFi and projectors. Business travelers can use laptop-friendly workspaces in rooms. The Club Lounge offers breakfast, afternoon tea, and evening cocktails. Group dining discounts are available at HEAT restaurant. The front desk assists with local transportation and event planning.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Non-smoking property
- Free Wi-Fi
- Car park
- Safe deposit box
- 24-hour reception
- Wheelchair access
- Currency exchange
- ATM/Cash machine
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Airport shuttle
- Valet parking
- Room service
- Car hire
- Laundry
Dining
- Restaurant
- Bar/ Lounge area
Spa & Leisure
- Outdoor swimming pool
Room features
- In-room safe
- Mini-bar
- Sitting area
- Dressing area
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
The hotel offers spacious, bright, clean, and comfortable rooms, while adjacent room noise may be a concern. The service is exceptional, with friendly and accommodating staff. The location is right in the heart of Manila's cultural center, though it can get crowded at times. Dining at Latitude is delicious but could benefit from more menu choices. Overall, a great value for a stay in Manila.
The hotel offers clean and relaxing rooms with comfortable beds and a bidet, although some noise from outside can disturb sleep. The spacious rooms provide amazing views of Manila de Bay, yet the bathrooms are on the smaller side. The friendly service staff is accommodating and helpful, always striving to meet guests' needs. The location is very nice and easily accessible to nearby venues but does witness some of Manila's poverty. The dining experience is delightful with various choices, although some may find it slightly pricey. The facilities are well-maintained and add to the overall experience.
The hotel offers enough room for guests, but appeared nicer in photos than in reality. It didn't meet cleanliness standards, and I am unsure if I would stay again at that price.
The hotel offers cozy rooms with a good breakfast and fantastic early evening cocktails, complemented by superb staff. While the rooms may appear a bit dated, they are surprisingly comfortable and clean. The presence of a bidet enhances the overall relaxing experience. However, the exterior environment near the hotel might not be to everyone's liking.